Lead trainer: Diane Phillips
Trainer: Nigel Heritage
Course tutor: Liz Granato
Bookings are being taken for the Certificate in Student Services Management (Cert SSM) at www.englishuktraining.com. If the course appears full please complete the online form to be placed on the reserve list. If demand is sufficient (up to a maximum of 18 participants) we will attempt to find an alternative venue.
The Certificate in Student Services Management is a unique qualification in the ELT industry for student welfare and accommodation professionals. Formerly called the Welfare Officer's Certificate Course (WOCC), the Cert SSM continues the same highly-rated content which made the WOCC such a success.
It is suitable both for experienced and inexperienced practitioners.
Cert SSM assessment and course structure
The course combines self-study with seven face-to-face sessions. It is highly practical, and is delivered in a task-based format to cover all aspects of student management. The qualification is coursework assessed, and a comprehensive distance learning pack covers all of the course topics. The tutors, Diane Phillips, Liz Granato and Nigel Heritage provide participants with a high level of personalised support during training sessions and tutorials.
The Cert SSM continues the highly-respected WOCC has a proven track record of success.
Cert SSM modules include: Working Effectively within the Organisation; Organising Student Accomodation; Managing Student Accomodation; Care of under 18s; Welfare and Student Services; Legal Responsibilities; Customer Service.
2012-2013 course:
To see more information about the feedback, modules and trainers, please see our brochure.
To see more information about the responsibilities and expectations of candidates and English UK, please see our introductory information.
We are taking bookings online. To secure your place, please go to www.englishuktraining.com. If the course is full please complete the online form to be placed on the reserve list. We will contact candidates if there is a chance to join a course.
If you have any questions regarding the course please email training@englishuk.com or call +44 20 7608 7960 to speak to the Professional Services Officer.
