Lead trainer: Diane Phillips

Trainer: Nigel Heritage

Course tutor: Liz Granato

The WOCC is a unique qualification in the ELT industry for student welfare and accommodation professionals. It is suitable both for experienced and inexperienced practitioners.

Dates, prices and application details will be announced for the 2012-2013 will be announced here in the summer.  All member schools will be emailed.  If you would like to receive notification, please email training@englishuk.com.

WOCC assessment and course structure

The course combines self-study with seven face-to-face sessions. It is highly practical, and is delivered in a task-based format to cover all aspects of welfare. The qualification is coursework assessed, and a comprehensive distance learning pack covers all of the course topics. The tutors, Ulla Holmer and Diane Phillips, provide participants with a high level of personalised support during training day sessions and through a tutorial visit to your own place of work. The Welfare Officers' Certificate Course is highly respected in the UK ELT sector and has a proven track record of success.

WOCC modules include:

Working Effectively within the Organisation; Organising Student Accomodation; Managing Student Accomodation; Care of Juniors; Welfare and Student Services; Legal Responsibilities; Customer Service.

2011-2012 course:

To download the course outline please click here

If you have any questions regarding the course please email training@englishuk.com or call +44 20 7608 7960 to speak to the Professional Services Officer.