training days

Bookings open for English UK training days

Want your new interactive whiteboard to wow your students? Concerned about customer service? Need a magic touch in management?

If the answer is yes, take a look at our training days below. 

Our most recent addition is a one-day ISI Information Day, arranged to help centres new to the scheme understand the differences between the Accreditation UK and ISI criteria, and to provide information and guidance from the perpsective of ELT centres.

Bookings are being taken at www.englishuktraining.com.

As always, we value any feedback about our days.  If you experience any difficulties or have any questions, please don't hesitate to get in touch with the Professional Services Team at training@englishuk.com.  Please read the terms and conditions carefully.

February 2012

Performance Management with Keith Harding

This workshop will look at some practical ways of managing performance that can be fun as well as effective. Ideas that relate to all staff, including teachers, administrative staff, student experience officers, and managers will be explored in the course of this session. A closer look will also be taken at and beyond appraisal, observation and reflective practice, to ideas that can involve and develop the whole school as well as individuals. Participants should be able to take away a series of activities that they can apply immediately to their own working environment.

Course details can be found here

Please apply here

Friday, February 3rd, 2012

Online Course Design with Gavin Dudeney

Online and blended learning play an increasing part in some teachers' lives as budget cuts and timetables, as well as the pressures of modern life, cut into face-to-face teaching and training. In this session we will review what makes a good online course, what makes a good online teacher and - most importantly - how to guarantee quality in these new media.

Course details can be found here

Please apply here

Saturday, February 4th, 2012

An Introduction to Digital Literacies with Gavin Dudeney

In the Web 2.0 era the idea of basic numeracy and literacy ('the three Rs') has expanded to take in a wide range of new interactions: both interactions with content and social interactions with an increasingly global audience. In this session we will break down the idea of 'literacy' in the new digital era and examine what it means both in terms of the people we teach, and how we teach them.

Course details can be found here

Please apply here

Tuesday, February 7th, 2012 

Developing Professional Skills for Academic Management with Keith Harding

This workshop will explore the principles, policies and strategies that underpin academic management, and how they can lead to the achievement of best practice in the classroom and the staffroom. In particular participants learn ways how to move from good intentions to practical action in areas such as: teacher support and development, course design and implementation, resources development, and the management of student progress. Participants need not be Directors of Studies, but can be teachers or other stakeholders, all of whom have a part to play in achieving effective academic management in their school.

Course details can be found here

Please apply here

Thursday, February 9th, 2012

Differentiated Learning to Enhance Your Curriculum with Loraine Kennedy

One of the key priorities within education is 'differentiated learning'. The goal of differentiated learning is to create an individualised learning path for every student. Student-centeredness takes on a deeper significance. The intention is to maximise student motivation in order for them to achieve meaningful outcomes and greater levels of successful learning. The purpose of this training day is to look at how this approach to learning and teaching can be applied within the ELT context, even when students are studying for as little as one week.

Course details can be found here

Please apply here

Saturday, February 11th, 2012

Getting the most out of your Interactive Whiteboard: approaches and pedagogies with Pete Sharma

There are various approaches to teaching with an Interactive Whiteboard (IWB): using the board to run PowerPoint, the Internet, and regular EFL programs such as CD-ROMs in class; using the vast range of software which comes with the board; using 'whiteboardable' material, so-called 'interactive course books'; and of course, creating your own materials. As teachers become familiar with using the IWB, they begin to marry the use of the hardware and software with their own pedagogical know-how in new and exciting ways. Innovative ideas on presenting, practising and reviewing language start to emerge as the technology becomes normalised.

Course details can be found here.

Please apply here.

Thursday, February 16, 2012

ISI Information Day - Prospero House, 241 Borough High Street

A day of presentations and practical workshops covering the ISI inspection scheme from the perspective of English language centres, focussing on the differences between ISI and Accreditation UK schemes, preparation for an inspection, and the criteria and standards for learning, welfare and management.

Day details can be found here.

Please apply online here.

Friday, February 17th, 2012

Personal Effectiveness: Managing Yourself with George Pickering

Before managers can manage others they need to be able to manage effectively their own time and stress levels. The aim of this workshop is to help participants to understand their current time management competences, analyse where their time currently goes, become more effective at setting priorities and planning their time, send and receive emails efficiently, manage stress effectively and set compelling goals.

Course details can be found here

Please apply here

Wednesday, February 22nd, 2012

How to Build your Own Website with Caroline Moore

Nearly all companies, including ELT course providers, have websites.  Many if not most are dissatisfied with them.  This hands-on workshop will take participants behind the scenes and show them how to create and manage websites using a widely used open source tool "WordPress".  At the end of the day, participants will have created a new website, and, in doing so have learned how to work with developers and design agencies to create effective user experiences and integrate social media.  They will understand the importance of issues such as search engine optimization and the people side of website management.

Course details can be found here

Please apply here

Thursday, February 23rd, 2012

Defining, Measuring and Ensuring Academic Quality with Diane Phillips and Fiona Dunlop

This training day will explore the subject of quality in the classroom, from both an 'internal' and 'external' perspective. The session looks at the following questions: what do we mean by "quality"? What is good teaching? How do we recognise when successful learning is taking place? Can we measure teaching and learning? Which criteria might be useful? By reviewing recordings of teachers in action we can compare our views about good practice. This training day also explores the steps academic managers can take to achieve and maintain quality: making expectations and standards clear; giving guidance and support; providing useful feedback; raising self-awareness; and providing targeted CPD.

Course details can be found here

Please apply here

March 2012

Sound Foundations: Making Pronunciation Physical, Visible and Audible with Adrian Underhill

You will experience and practise techniques for teaching, correcting and practising pronunciation at three levels: individual sounds, words, and connected speech. You will see how to integrate this with your on-going class work and you will adapt the techniques to suit your own preferred teaching styles. This has been described as a three year practical phonology course in one day, and it's fun, practical, and unforgettable. See if you agree!

Course details can be found here

Please apply here

Thursday, March 8th, 2012

Coaching Managers to Build Strong Teams with Veronica Broomes

A key role of a manger is developing the people on their teams to enable effectiveness and attain high levels of performance.  Having a good knowledge of different strategies to achieve this means both managers and their teams benefit from identifying and the setting goals and actions needed to ensure success with fewer pitfalls and loss of time.  This workshop is designed to strengthen the talent management and team building skills of management teams in educational institutions and to enable them to be more effective.

Course details can be found here

Please apply here

Friday, March 9th, 2012

When the Customer rarely Rings twice: how to Succeed and Grow in the Age of the Never Satisfied Consumer with Will Kinsman

According to many commentators, we are living in the age of the never-satisfied consumer. It's a world where cars start first time, all powders wash whiter than white and dishes always shine - and it's a world where consumer expectations are continually re-setting the customer service bar. In a sector such as ELT, which is becoming increasingly commoditised and competitive, opportunities to delight our customers can only become fewer whilst their tolerance of service shortfalls will continue to decrease, creating further pressures and real problems for those managing ELT businesses.

Course details can be found here

Please apply here

Friday, March 16th, 2012

Where Learning Meets Leisure with Keith Harding

Students coming to the UK to learn English often look for more than a modified version of the courses and classes they can get in their own country. They are drawn by the multi-lingual environment, the cultural and social opportunities, as well as by the attractions of the classroom. How well do we meet this need in the UK? Do we tap into the rich cultural and social context and integrate it into the student experience? Or do we treat it as tangential and ancillary, something that happens by chance? This workshop explores ways in which we can bridge the divide between learning and leisure.

Course details can be found here 

Please apply here

Wednesday, March 28th, 2012

Analytics Control: How to Effectively Measure and Optimize the Processes Within our Website  with Soraya Garcia

One of the most important phases of an online marketing strategy, which unfortunately is frequently overlooked, is the control of Analytics and follow up of results. In this practical session you will establish Google Analytics, identify the data that is useful for your business and interpret this data to your advantage. An in-depth analysis will help you identify the online marketing strategies that are bringing the highest return of investment and define the route to follow.

Course details can be found here

Please apply here

Thursday, March 29th, 2012 (half day)

Half day - Bullying and Harassment in the Workplace with Liz Granato

More and more organisations are confronted with internal problems resulting from bullying and harassment and the negative impact that this behaviour has not only on the employees' satisfaction but also on the organisations' financial situation. Not only can it lead to increased levels of absence and staff turnover but it can also have potential legal implications.

This training day will help you to recognise bullying and harassment, give you helpful advice on how to prevent it, how to draw up an anti-bullying and harassment policy and how to proceed  quickly and effectively if instances occur.

Course details can be found here

Please apply here

Thursday, March 29th, 2012 (half day)

Half day - Managing Discipline and Grievance with Liz Granato

Having clearly defined disciplinary and grievance procedures offers clarity and reassurance to both employees and employers if disputes arise. Disputes in the workplace can be time consuming, but if policies and procedures are inadequate or not followed they may also become costly and damaging.

This course will help participants understand the rights and obligations of parties during disputes, how to implement or improve procedures, and how statutory rights and obligations might affect your organisation.

Course details can be found here 

Please apply here

April

Managers as Leaders of Learning with Loraine Kennedy

To effect positive change and maintain a successful organisation in the modern competitive arena it is imperative to keep learning and improving. It is no good saying, I have no time to learn; the way to proceed is to think about learning in new and different ways. Learning has to be an on-going way of doing things. This workshop will provide an opportunity for managers to review a number of strategies to make professional development part of your organisational culture and highlight how important it is that you lead by example.

Course details can be found here

Please apply here

Friday, April 20th, 2012

Staff Development and Training for Short Courses with Nigel Heritage

Staff hired for short courses need to learn the systems and expectations of their employers. In addition, both the staff and their students would benefit from some useful and practical training to increase and update teaching skills. An immediate challenge is how to cater for the range of experience teachers possess. Beyond training, are there opportunities for developing staff beyond the role for which they were hired, either immediately or in the future? Staff feels more valued if, despite a short contract, they are receiving development that could help them.

Course details can be found here

Please apply here

Thursday, April 26th, 2012

Managing Difficult People with Helen Chambers

This workshop will provide participants with the skills and confidence to improve their current understanding and ability to deal with difficult people and their behavior. This interactive session will offer the opportunity to practice skills and change attitudes influencing your effectiveness well into the future.

Course details can be found here

Pease apply here

May

Putting the Customer First: Achieving Excellent Customer Service with George Pickering

In an increasingly competitive market place, many language teaching organisations are aware of the need to provide excellent customer service to their customers. This practical workshop will include discussion about training in measuring and increasing customer satisfaction, customer service models, enhancing the steps in the customer journey, training staff in customer service, devising customer service standards, and managing effectively customer complaints.

Course details can be found here

Please apply here