Cert SSM

Certificate in Student Services Management
October 2018 - April 2019

This is a unique course in the ELT industry, aimed at student welfare and accommodation professionals. It is suitable for people with and without experience in these roles.

The Cert SSM is taught through a mixture of seven classroom sessions and self-study, with a high level of personalised support during training sessions and tutorials. It is highly practical and delivered in a task-based format, covering all aspects of student management.

Sessions will take place at David Game College, London.

You will be assessed through coursework, and all the course topics are covered in a comprehensive distance learning pack.

Cert SSM modules include: Working Effectively within the Organisation; Organising Student Accommodation; Managing Student Accommodation; Care of under 18s; Welfare and Student Services; Legal Responsibilities and Customer Service.


The Cert SSM is suitable to people in all different stages of their careers. It can be helpful to those who are just starting out as well as those who are managing people in welfare and accommodation roles.

Apply for the Cert SSM

Please look out for more details at the end of summer or contact eleanor.thomas@englishuk.com with any questions.

Please note: it is not possible to reserve a place - you will need to complete an application form.