Cert SSM

Certificate in Student Services Management
Applications for 2020/21 will open in Spring 2020

This is a unique course in the ELT industry, aimed at student welfare and accommodation professionals. It is suitable for people with and without experience in these roles.

The Cert SSM is taught through a mixture of seven classroom sessions and self-study, with a high level of personalised support during training sessions and tutorials. It is highly practical and delivered in a task-based format, covering all aspects of student management.

You will be assessed through coursework, and all the course topics are covered in a comprehensive distance learning pack.


The Cert SSM is suitable to people in all different stages of their careers. It can be helpful to those who are just starting out as well as those who are managing people in welfare and accommodation roles.