Get results through coaching and mentoring
13 September 2019

What’s the difference between coaching and mentoring? When should I use coaching and how do I go about setting up a coaching programme? What’s my role and how do we get results? These are the type of questions that will be explored in Getting Results through Coaching and Mentoring.

Examples of both coaching and mentoring scenarios will be looked at and used to arrive at a closer definition of each. After this, the role of an effective coach will be focused on, including goal-setting, informing rather than advising, effective listening and developmental versus evaluative feedback. A possible coaching model will be considered and some common pitfalls with coaching relationships will be addressed. Finally, some of the techniques introduced in the session will be roleplayed by the group.


Delegates will be better equipped to support and develop their staff through implementing their own coaching and mentoring schemes.

Who is it for?

Experience level: All

Role(s): Academic Managers / Directors of Studies / Managers / Finance / Senior Managers / Welfare / Directors / Principals

About the trainer

Dawn Harry

Dawn Harry is currently the principal at Kaplan International in Oxford.  She has an extensive background in EFL, teaching and teacher training at language learning institutions, schools and at university level in the Middle East, South East Asia and the UK, before moving into management roles.

She has spoken at a number of conferences in South East Asia on a range of topics related to teacher development and ELT teaching. She has presented sessions at the English UK Management Conference on performance management and holds the Diploma in Teaching English to Speakers of Other Languages and a MA in TESOL, with a focus on teacher development.

Key information

This training event is an afternoon workshop running from 14:00 to 17:00. Tea, coffee and refreshments are provided. Participants will receive a certificate from the trainer at the end of the session. 

Book a place

This afternoon session is £80 for English UK members and £120 for non-members.

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