Lead by example with management training


Join Fiona Dunlop to gain fresh ideas, identify your skills as a manager and ensure your team is getting the best from you. You will learn how to provide support, lead by example and help individuals perform to the best of their abilities.

Want to host a training day?

If you are an English UK member and would like to host a training day, please have a look at the terms and conditions and register your interest at

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Training days calendar


We run a wide selection of training days to cover all aspects of language centres' work. Find out more information on all our upcoming training days.

Diploma in English Language Teaching Management (DELTM)

The DELTM course provides excellent professional development for managers and aspiring managers of language centres. The course has 10 face-to-face sessions and focuses on management at three levels: routine, tactical and strategic. read more +

Certificate in Student Services Management

This is a unique course in the ELT industry, aimed at student welfare and accommodation professionals. It is suitable for people with and without experience in these roles. read more +