Cert SSM

Certificate in Student Services Management (Cert SSM)

This is a unique course in the ELT industry, aimed at student welfare and accommodation professionals. It is suitable for people with and without experience in these roles.

The Cert SSM is taught through a mixture of seven classroom sessions and self-study, with a high level of personalised support during training sessions and tutorials. It is highly practical and delivered in a task-based format, covering all aspects of student management.

You will be assessed through coursework, and all the course topics are covered in a comprehensive distance learning pack.

Cert SSM modules include: Working Effectively within the Organisation; Organising Student Accommodation; Managing Student Accommodation; Care of under 18s; Welfare and Student Services; Legal Responsibilities and Customer Service.

To book a place on this course, send a completed booking form to the training team.

Please note: it is not possible to reserve a place - you will need to complete an application form.