Members' Conference - delegate information

Members' Conference & AGM 2024 - delegate information

Thanks to our event sponsor:


Event timetable - Friday 17 May

09:00 - 10:00    Registration, exhibition and welcome refreshments
10:00 - 10:15   Welcome address from Mark Rendell, English UK and Marios Molfetas, LanguageCert
10:15 - 11:00   The shape of UK ELT, a year in review: market trends that shaped 2023 and will impact  2024 with Ivana Bartosik, BONARD + panel discussion
11:05 - 11:30   English UK update and plans for the future with Jodie Gray
11:30 - 11:40   Meet our exhibitors - elevator pitches
11:40 - 12:00   Refreshments and exhibition
12:00 - 12:30   AGM (English UK member centres only)
12:30 - 13:00   Debate of conference motions + Q&A with English UK leadership team (English UK  member centres only)
13:00 - 14:00   Lunch and exhibition
14:00 - 15:20   ELT industry mini-presentations and Q&A  
15:20 - 15:30   RefuAid - your support helps others
15:30 - 16:00 Refreshments and exhibition
16:00 - 17:00   Closing keynote - Growing in resilience, developing from setbacks with Diana Osagie
17:00 - 18:00  

Networking reception (in-person only)

> view and download the full conference programme (PDF) 

Back to the top

Venue information


The Auditorium
Leonardo Royal Hotel London City
8-14 Cooper's Row

By underground or train

The Leonardo is a one-minute walk from Tower Hill station, which is on the District and Circle Lines. Tower Gateway DLR and Fenchurch Street National Rail stations are a four-minute walk. 


On-street parking is available outside the hotel (parking metre charges apply). The nearest car park is Tower Hill car park located at 50 Lower Thames Street. The venue sits within the Congestion Charge (CC) and the ULEZ zones - for further information visit TFL.

Name badges

At registration, you'll be given a name badge, which you should wear at all times while in the venue. 

Special dietary requirements

Vegetarian options will be provided. Special meals may be provided for those who have informed us of their dietary requirements (allergies and intolerances). Please speak to a member of the catering team on arrival for further information.

Back to the top

How to join online

All sessions will take place using Zoom Webinar or Zoom Meeting.

You will receive the Zoom links to the sessions by email at least two days before the conference. In order for the team to monitor attendance and to prevent any security breaches, we will require you to register your attendance for selected sessions in advance. Please use the name you used to register for the event.

Please do not pass the Zoom links to a colleague. If a colleague wishes to attend the event they will need to register.

Please use Zoom's Chat function to communicate with English UK, but do not submit questions using this feature.

Please do not record the sessions and respect the privacy of audience members if you use screenshots on social media or other publicity - use images that only show presenters' faces and names. 

Annual General Meeting

The AGM will start at 12:00. It is a hybrid event and you may have your video on.

Please join this meeting five minutes' before the start time (11:55) and add your 'name, centre name and member number' to your Zoom name. Your Zoom name should look like this:

Joe Bloggs, Your School of English, 789

If you wish to speak during the AGM or the debate, use the 'Raise hand' function in Zoom and wait to be called upon.

AGM papers and how to vote for any resolutions or conference motions

Whilst the conference is open to all, only representatives of member centres may attend the AGM and the conference motions debate. 

We are working hard to reduce waste so no paper copies of the agenda or any papers will be provided at the meeting.

Back to the top

Exhibitor information

Exhibitors will receive one table and two chairs. Your exhibition space is approximately 3m x 2m.

We recommend that paper materials, promotional giveaways, food items and displays that encourage physical interaction or excessive waste are avoided. Consider the use of digital tools such as QR codes, and other alternative means of capturing and sharing information.

­­Delivery of materials

Promotional material can be delivered to the venue on Wednesday 15 & Thursday 16 May 2024.

All packages must be clearly labelled using the delivery label provided by the venue. Please note that both English UK and the Leonardo do not accept liability in the event of items being undelivered, returned to sender, lost, misplaced or damaged in these circumstances.

Collection of materials

Please arrange for your courier to collect all items on Monday 20 May. All items must be clearly labelled with your organisation's name.

Exhibition space set-up

Set-up and breakdown times are:

Set-up: 08:00 – 09:00
Breakdown: 16:00 – 18:00

Back to the top


If you have any questions about your attendance at the event, please contact Eleanor Thomas or Siobhan Baccas.

Back to the top

Thanks to our event sponsor: