The importance of a happy workplace, why you should audit your internal communications, managing difficult people and how to introduce performance-related pay were among a huge variety of sessions at English UK's Management Conference in York.

English UK is asking all students at the A2Z language schools in London and Manchester to get in touch with contact details, as both centres appear to have closed.

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English UK's annual Management Conference has been held at the Royal York Hotel in York on March 12 and 13: find out what happened.

Question: what combines a gypsy band serenade, a competition to find Ronald Reagan in Budapest and 24 appointment sessions over two days?

Answer: the annual English UK Fair for Central, Eastern and Southeastern Europe. As always, the workshop was very popular, attracting 48 agents from 15 countries, 33 English UK members and five service providers, to the Kempinski Hotel Corvinus in Budapest.

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With the death of Peter Fabian at the age of 95 at the beginning of March, we have lost one of the few remaining links to the start of ARELS – now English UK.

He exemplified the origins of our industry in creative – at times eccentric – individuals, running their schools for love...