Our English UK members benefit from access to a free helpline for advice on GDPR and data protection
Experience a paradigm shift and find out how to make assessment work in your centre at the Academic Conference.
The countdown is on to our Academic Conference. Join TV's Susie Dent and many other speakers on Saturday 19 January.
Develop your knowledge and discover ways to improve your skills with our many training and conference opportunities.
Staff in ELT centres face numerous customer service challenges in the workplace. Being able to deliver great customer service will improve your centre's reviews and rebookings, and even the enjoyment of work.
Join expert trainer George Pickering to get a good grounding in customer service, and plenty of ideas to help you deliver great customer service, every time.