You're in a classroom and a 17-year-old student's bag spills out on to the floor, revealing a fake ID card. How do you react? This is just one of the issues delegates at next week's English UK Management Conference will be considering during a session on safeguarding under-18s.

Industry-specific advice on networking, tips on using Twitter as a lead generator, and suggestions on how to raise service standards to beat your competition were among the highlights of English UK's annual marketing conference.

Almost 150 language centres and industry insiders braved the Tube strike in London to attend the launch of a new market report on Colombia.